Policy

By placing an order with Paradise Lounge, you agree to the following terms:

• All sales are final unless your item arrives damaged or incorrect.

• Please allow processing and shipping time before contacting us about your order.

• We are not responsible for delays caused by USPS, UPS, weather, or carrier issues once your package has shipped.

• Customers are responsible for entering the correct shipping address at checkout.
Any fraudulent activity or false claims will result in your order being canceled and refused from future purchases.

• Chargebacks filed without contacting us first regarding an issue may be considered fraudulent.

• By completing your purchase, you agree not to file a chargeback for packages marked as delivered by the shipping carrier.

• If a chargeback is opened after receiving your order, we reserve the right to submit proof of delivery, tracking information, and communication records to your bank.

• Preorder items may have longer processing times and are non-refundable.
By purchasing from our website, you agree to all store policies and terms listed abov